FAQ

How and when will I receive my payment

We issue payment the same day from when your device arrives to our processing facility. If you chose PayPal for your payment method, your credit will be applied the same day and it will arrive to your account instantly. If you chose a Business Check for your payment method, the check will be put in the mail the very same day and will arrive within 3 to 4 business days.

What happens if you disagree with the condition I select for my device

If the model or condition of the device we receive from you does not match what was described from our online condition selection page, we will send you an email with a revised quote. If you are not satisfied with the revised quote, we will return your device free-of-charge using the same method it was originally shipped in. Returned items will be shipped via FedEx ground and will arrive within 5 days.

Does my GetCashForLaptop offer ever expire

Yes, CGFL offers expire in 10 days. Should you decide to send in your item after 30 days from the quote we will email you to issue a re-quote.

How do I ship my device

We will email you a prepaid FedEx shipping label along with the tracking number. Please make sure you pack your device well! Tape your prepaid FedEx shipping label to the box and drop it off at any FedEx location near you.

Do I need to erase the data from my device

No, you do not need to erase the data from your device. Once we receive your device, we will erase all existing data.

Is shipping on GCFL free

Yes, shipping on GetCashForLaptop is 100% free. We pay for it all!

Does GetCashForLaptop offer free shipping materials

Because of the time and resources involved we do not provide a box but a pre-paid FedEx shipping label will be emailed to you upon completion of a transaction.

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We apologize for any inconvenience

At the moment we are renewing our database If you would like to get a quote please come back later.

Immediate PayPal money transfer

We offer immediate PayPal money transfer. Collect your cash just in a few hours after we will receive your laptop. PayPal will charge a small fee from the payment transferred your account.

For more details please go to www.paypal.com How to receive money from PayPal

  1. Receive an email from PayPal saying you've gotten a payment.
  2. Log in to your PayPal account to see the money added to account balance.
  3. Sign up for a PayPal account if you don't have one yet.
  4. You can transfer the funds to a checking account, request a check, or send the funds to someone else

If you choose to receive our company check it will be mailed to you the same day.

By accepting these terms, you acknowledge that:

You are the legal owner of the device, and you accept the amount offered for your device.

All information you have provided about your device is accurate. If upon the inspection it appears that the information you have provided is not accurate we reserve the right to contact you to renegotiate the offer.

Personal information you have provided (i.e. your name and your mailing address) is accurate and is going to be used to email you the prepaid shipping label and the payment in form of company check. Check will be mailed to you within 24 hours upon your device's arrival at our location.

If GCFL receives a device that is a different brand/model than the information submitted during an online order and GCFL is currently not offering money for this device. GCFL will recycle the device at no charge to seller. Seller is responsible for return shipping in this circumstance if seller request the device back.

You agree to ship your device within 10 days of receiving prepaid label via e-mail. If shipping is delayed the quote may no longer be honored.

Need help finding your model number?

Apple laptops - On the frame around the display.

Compaq laptops - on the frame around the display.

Dell laptops - below the display, on the power-button panel.

Gateway laptops - on the sticker affixed to the bottom of the laptop, next to the words "MODEL NO.: "

HP laptops - below the display, on the power button panel, or on the sticker affixed to the bottom of the laptop "HP xxxxx series".

IBM laptops - below the display, on the power-button panel.

Sony laptops - below the display, on the power-button panel.

Toshiba laptops - on the sticker affixed to the bottom of the laptop "Toshiba Satellite xxxx"

Cosmetic Condition

Excellent
Virtually no signs of wear and tear are present. Item looks like new with no flaws or imperfections.

Average
Typical signs of wear and tear are present. This includes slightly worn finishes, minor scuff marks, and faint scratches, but no missing parts, chips, dents, or cracks.

Poor
Heavy signs of wear and tear are present. This includes chips, cracks, dents, missing parts, deep scratches, dirt, or other physical problems that restrict use.

Need Help Deciding Which To Check?

Known Defects

Defective or missing battery.
Can your laptop run for an hour without plugging it to the power outlet?

Defective or missing power adapter.
There is no AC Adapter. Power adapter doesn't work
The AC Adapter you use is not the genuine AC Adapter that originally came with your laptop.

Defective or missing hard drive.
Does the operating system Not load after POST?
Does the hard drive emit any loud, low, irregular, clicking, or grinding sound?
If the answer to any of these questions is "yes" - your hard drive is bad, please check the appropriate checkbox.

Defective or broken screen.
Does your screen have any visible cracks?
Is the image on the screen Not centered?
Does the image on the screen have any lines across?
Does your screen remain black after laptop powers on?
If the answer is "yes" to any of these questions - your screen has a defect, please check the appropriate checkbox.

Defective motherboard.
When a computer powers on you can see running numbers and letters representing the result of several internal tests laptop performs and the image of the operating system interface appearing on the screen. Failure to power on properly or intermediate powering on (sometimes powers on, sometimes doesn't or shuts off unexpectedly during the process of powering on) is more likely a sign of dead or dying motherboard, which is considered a serious problem.

Need Help Deciding Which To Check?

Known Defects

Defective motherboard.
When a computer powers on you can see running numbers and letters representing the result of several internal tests laptop performs and the image of the operating system interface appearing on the screen. Failure to power on properly or intermediate powering on (sometimes powers on, sometimes doesn't or shuts off unexpectedly during the process of powering on) is more likely a sign of dead or dying motherboard, which is considered a serious problem.

Need Help Deciding Which To Check?

Known Defects

Defective or broken screen.
Does your screen have any visible cracks?
Is the image on the screen Not centered?
Does the image on the screen have any lines across?
Does your screen remain black after laptop powers on?
If the answer is "yes" to any of these questions - your screen has a defect, please check the appropriate checkbox.

Need Help Deciding Which To Check?

Known Defects

Defective or missing hard drive.
Does the operating system Not load after POST?
Does the hard drive emit any loud, low, irregular, clicking, or grinding sound?
If the answer to any of these questions is "yes" - your hard drive is bad, please check the appropriate checkbox.

Need Help Deciding Which To Check?

Known Defects

Defective or missing battery.
Can your laptop run for an hour without plugging it to the power outlet?

Need Help Deciding Which To Check?

Known Defects

Defective or missing power adapter.
There is no AC Adapter. Power adapter doesn't work
The AC Adapter you use is not the genuine AC Adapter that originally came with your laptop.