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Frequently Asked Questions
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FAQ
About Us
What’s it all about?
Why should I trust you?
Shipping
Do I have to pay for shipping?
How do I ship my device?
How do I track my package?
How long does it take to get paid?
Process
How easy is it to sell my device?
How do I sell multiple device(s)?
How long is my offer valid for?
What if the condition of my device is misrepresented?
What if the new offer doesn't meet my expectations can I have my device shipped back to me?
Payment
How does payment work?
How soon will you receive your money?
What should I do if I haven’t received my payment?
What if I put my wrong personal information for payment or wrong payment type?
Device
Do I really need to specify all the details about the condition of my device?
Should I erase any personal or sensitive information before sending in my device(s)?
If I keep my device, how fast will it depreciate?
Can I sell multiple devices in one order?
What types of devices do you buy?
What do I do if me device is locked with a bios password?